Privacy Policy

Last updated: October 2026

Batista Tech Solucoes Inteligentes (“Batista Tech”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, phone number, email address, and physical address
• Account data: Username, account preferences, and authentication information
• Communication data: Messages sent and received through our platform
• Usage data: Information about how you interact with our services, including access times and device information
• Technical data: IP address, browser type, operating system, and other technical identifiers

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Send account notifications, delivery updates, and transactional SMS messages you have opted in to receive
• Process and fulfill your requests
• Improve, personalize, and expand our services
• Communicate with you about updates, security alerts, and support
• Comply with legal obligations
• Prevent fraud and abuse

3. SMS Communications and Opt-Out

If you have opted in to receive SMS messages from us, we will use your phone number to send account and delivery notifications. You may opt out at any time by replying STOP to any SMS message. After opting out, you will receive one final confirmation message. Standard message and data rates may apply.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our services (such as SMS carriers and cloud providers), under strict confidentiality agreements
• Legal requirements: When required by applicable law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us (see Section 9).

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of certain data processing activities
• Data portability

To exercise these rights, please contact us using the information in Section 9.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information is afforded equivalent protection.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Batista Tech Solucoes Inteligentes
Email: contato@batistatech.com.br
Website: https://batistatech.com.br

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.